Clear terms for catalogue orders, living plants and service enquiries.
These terms describe the basis on which customers use Lahore Plant Co.’s website, place orders and request nursery, delivery or landscaping services.
Useful information, subject to current confirmation.
We aim to keep product names, descriptions, prices and images useful and accurate. Living stock, maturity, dimensions, flowering stage and containers can change. Obvious errors may be corrected before an order or quotation is accepted.
Orders
An order is subject to availability, valid details and acceptance.
Living plants
Natural variation is expected between individual specimens.
Prices
Current size, quantity, container and fulfilment can affect price.
Delivery
Area, route, access, vehicle and handling requirements apply.
Services
The accepted quotation defines deliverables and exclusions.
Customer details
Accurate contact, address and access information is required.
Scope comes before assumptions.
Landscape, installation, irrigation, bulk-supply and maintenance work is governed by the written quotation or agreed scope. Site access, measurements, existing conditions, utilities, approvals, structural matters and customer-supplied information can affect price and scheduling.
Work outside the accepted scope, changes after approval and conditions that could not reasonably be assessed from the supplied information may require a revised quotation.
Content and availability.
Website content may not be copied, misrepresented or used to interfere with the store or other users. Product and care information is general guidance; results depend on site conditions, handling and ongoing care.
Access to particular products, services, areas, delivery dates or payment methods is not guaranteed until confirmed. Nothing in these terms removes rights that cannot lawfully be excluded.
Important order distinctions.
When is a living-plant order confirmed?
Confirmation depends on current availability, the agreed plant or product details, price, delivery requirements and accepted payment method.
Are catalogue photographs exact?
Unless an exact specimen is confirmed, images represent the expected variety or product type. Natural differences remain normal.
What governs a landscaping project?
The accepted written quotation or scope governs included work, exclusions, materials, price basis and schedule.
Which other policies apply?
The Privacy Policy, Returns and Living Plant Policy, and Delivery and Installation information should be read with these terms.