How Lahore Plant Co. handles website and customer information.
This notice describes information collected through our website, catalogue, checkout, enquiries and service-quotation process, and how it is used.
Only what supports the customer relationship and website operation.
Identity and contact
Name, phone number, email and delivery or project address.
Order information
Products, quantities, prices, payment status and fulfilment records.
Project information
Site photos, measurements, location, requirements and quotation history.
Communications
Messages, questions, confirmations and customer-support records.
Technical information
Device, browser, IP, cookies and website interaction data where collected.
Payment information
Payment providers process relevant transaction details under their own terms.
Orders, support, security and improvement.
Information may be used to process orders, arrange delivery, respond to enquiries, prepare quotations, confirm living stock, provide support, maintain transaction records, prevent misuse and improve website performance.
Necessary information may be shared with service providers involved in hosting, website operation, payment processing, communication or delivery. We do not present customer information as a product for sale.
Practical website operation.
WordPress, WooCommerce and connected services may use essential cookies for sessions, cart, checkout, security and preferences. Analytics or similar tools may collect aggregated interaction information when configured.
Records are kept only as reasonably needed for orders, support, accounting, security, dispute handling and applicable obligations. Retention can differ by record type.
Questions and requests.
Can I ask what information you hold?
You may contact us to request access, correction or deletion where appropriate, subject to identity verification and records we must reasonably retain.
Does the website store my full card information?
Card or payment details are handled by the selected payment provider. Their privacy and security terms also apply to the transaction.
Can this policy change?
Yes. The page may be updated when the website, services or legal requirements change. The current version applies from its displayed update date.